Warranty

WARRANTY

All ARTMAN productss come with a warranty package that includes 30-Day Money-Back Guarantee, 1-Year Limited Warranty and Lifetime of Technical Supports.

30-Day Money-Back Guarantee – If you are not completely satisfied with the performance of the product, for any reason, you can return it within 30 days from the date of purchase for a full refund.

1-Year Limited Warranty – ARTMAN will repair, without charge, any defects due to faulty materials or workmanship for 1 year from the date of purchase.

Lifetime of Technical Supports – if you have any technical issues with ARTMAN products, we will always provide technical advices.

ARTMAN offers this non-transferable limited Warranty service for the sole benefit of the Purchaser. The Purchaser is not entitled to assign any of his/her rights under this Warranty or transfer any of his/her obligations to another individual. ARTMAN reserves all the rights for the final explanation of this Warranty, and, at its own discretion, can opt to modify or revise the Warranty.

SCOPE OF WARRANTY

This Warranty applies to, and only to, the ARTMAN product that is purchased from ARTMAN Official online store (that is ArtmanOfficial.com), and used under normal working conditions, and whose details are recorded in and consistent with ARTMAN Product Warranty Policy.

This Warranty does not apply to the product that is purchased on 3rd party platform (e.g. Amazon, Wayfair) or offline store (e.g. Harbor Freight).

REFUNDS
ARTMAN offers a limited refund service during the applicable period: 30 days from the delivery date of the original retail purchase.

LIMITATIONS

This Warranty does not apply to

  • part failure due to normal wear or tool abuse.
  • accessories or damage caused where repairs have been made or attempted by others. Many products need periodic parts replacement and service to achieve the best performance.
  • when normal use has exhausted the life of a part including, casters, handles, wires, bolts, locks and keys
  • any product that has been subject to misuse, abuse (including but not limited to overloading of the product beyond capacity, and immersion in water or other liquid), neglect, negligence, or accident, or that has been assembled, operated, or stored in any way contrary to the instructions as specified in the operator’s manual.
  • any damage to the product that is the result of improper maintenance or to any product that has been altered or modified.
  • requiring ARTMAN to repair or replace an ARTMAN product used for trade, rental, or professional purposes.
  • normal deterioration of the exterior finish due to use or exposure, including but not limited to scratches, dents, paint chips, and any corrosion or discoloring by heat and abrasive or chemical cleaners.
  • repairing or replacing an ARTMAN product if the Purchaser has been refunded any monies or amount paid for that ARTMAN product or an amount equal to the value of any other consideration paid for that ARTMAN product.
  • any product purchased or obtained by any individual from any retail channel, entity, or organization NOT authorized by ARTMAN.

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