All products come with a warranty package that includes a 30-Day Money-Back Guarantee and a 1-Year limited warranty. We also provide lifetime support for all products. 

Yes, we accept returns or exchanges that meet the following conditions:

• the product must have been sold through this website
• the product should not be used through any way
• the product should have its original packaging and all labels, etc.
• Return or exchange request is made within 30 days after delivery.

Before returning, you have to contact us, explain the reason or the needs. You can contact us through the “Contact Us” form or send email to Service@ArtmanOfficial.com for support. Our support staff should reply as soon as possible.

NOTE: We will not accept any returns that without communication in advance.

Please note that you can only cancel your order before the order have been packed or shipped. 

If you want to cancel an order, you can send an email or call customer support.

If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment.

All orders will be fulfilled within 2-6 working days, depending on the the location.

All products will be shipped via UPS or FedEx. Once the order is shipped, you will receive an email with the tracking number of the order. You can check on the status of your order at any time by visiting UPS or FedEx website. You can also track your order by visiting our Order Tracking page. Other than these, you can always reach us via email for lifetime support.

Please contact us as soon as possible if you received merchandise that is incorrect, missing, and/or defective. You would be expected to provide basic information include your order number, photographs of the item(s), and any reference numbers related to your package. We will do our very best to address any issues you may have as soon as possible.

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

Please note that all of our prices are listed in USD and your card will be charged in your respective currency.

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider’s network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.